Position: E-cargobike Technician

Here at e-cargobikes.com we have a clear but simple mandate to reduce pollution and congestion levels within densely populated areas through the introduction of our zero-emission e-cargobikes. We have a strong bias towards creating a positive working environment for our employees as we believe that the quality of their contribution is a direct result of the care and trust that we place in them.

 If you have  a good understanding of mechanical principles and a great level of technical bike maintenance and repair knowledge of e-bikes, accompanied with a single-minded commitment to deliver exceptional customer service we would be delighted to hear from you. In return you can expect a rewarding career, an excellent rate of pay and all of the other benefits that come with being employed by a company that fully invests in their people.

Please note that this position is for applicants aged 18 and over.

THE JOB:

• Repair, check, and fix e-bikes.
• Prepare bikes on time for shifts and customers
• Take notes of all the works done on bikes, order parts and update the database.
• Keep the inventory of the workshop updated.
• Keep the workshop clean and organised.
• Acts as a Shift Controller when required.
• Act as a Rider as and when required
• Deliver excellent customer service
• Communicates clearly and effectively
• Be organised and prioritise effectively
• Although being a technician will be your primary role you will be expected to assist wherever required, be it acting as a Rider, taking deliveries or assisting in other areas of the operation, such as shift controller -   as with all staff, flexibility in your job role is key
   

 ABOUT YOU:

• Have a good understanding of mechanical principles and a great level of technical bike maintenance and repair knowledge
• Customer Service Experience
• Proficient and confident bike rider
• Computer Literate
• Adaptable and resilient
• Passionate about mechanics but also about delivering excellent customer service
• Have excellent interpersonal skills, be a good communicator, with a friendly manner
• Hands on and pragmatic
• Have strong problem solving skills and demonstrate an ability to use own initiative whilst working independently
• Dynamic and hardworking
• Punctual, presentable, trustworthy and very reliable
• Have a desire to develop, progress and gain additional and relevant qualifications
   

THE DEAL:

At e-cargobikes.com, we value our riders and pride ourselves on treating them with care and respect.

·       You will receive an excellent rate of pay.

·       Pension, statutory sick pay and holiday pay are all included – yes, that’s right! We’re not like the other delivery firms.

·       Bike and all necessary equipment provided.

·       You will be paid to attend all training days.

·       You will receive regular contracted hours across a variety of shifts.

To apply for this position, please answer the questions below and submit the attached form. If your application is successful we will invite you to attend a formal assessment